FAQ

UPDATE: 

Due to an overwhelming number of orders and high demand, the original sewing timeline production has been exceeded, resulting in an extended sewing timeline for all pre-orders.

SHIPPING:

We ship to the U.S., Canada & Internationally. 

All shipping costs are calculated at checkout. 

International deliveries may have duties and taxes. Customers are responsible for these charges.

Shipping time is on top of production time. 

CANCELLATIONS & REFUNDS:

Once a pouch order is placed, it is immediately added to production queue, and materials and production time are allocated.

All sales are final once placed. 

No cancellations and no refunds. 

No exchanges or returns, as all pouches are made to order.

ALL INQUIRIES:

Please contact us scrollsagency@gmail.com or via IG @maisonscrolls

Monday to Friday

10am to 5pm est. 

Thank you for supporting my small business!